SEO Ocean Refund Policy

Last Updated: [03/03/24]

Thank you for choosing SEO Ocean! We are confident that our services will help you achieve your SEO goals. However, we understand that there may be situations where you need to request a refund. This policy outlines the circumstances under which we will issue refunds for our services.

1. Eligibility for Refunds:

• Full refunds: We will issue a full refund within thirty days of your purchase if:
  
  • You cancel your subscription before the end of the trial period (if applicable).
  • We are unable to deliver the services as described.
• Partial refunds: We may issue a partial refund, based on the work completed, if:
  
  • You cancel your subscription after the trial period (if applicable) but before the end of the billing cycle.
• No refunds: We will not issue refunds for:
  
  • Services that have been fully delivered.
  • Cancellations made after the three days window (if applicable).

2. How to Request a Refund:

To request a refund, please contact us at info@seoocean.ai or by phone at 617-435-4368 Please include your name, order number, and a brief explanation of why you are requesting a refund. You can create a ticket in your portal area to track it easily. 

3. Processing Time:

Once we receive your refund request, we will review it and respond within three business days. If your request is approved, your refund will be processed within three business days. The refund will be issued to the original payment method used for the purchase.

4. Changes to this Policy:

We reserve the right to modify this refund policy at any time. We will post any changes on our website and notify you by email.